1/ Amazon is famous for its writing culture:

• "Mock press releases / FAQs" for new product pitches
• "6-page memos" instead of Powerpoint

Two former Amazon execs wrote a book called "Working Backwards" detailing the philosophy.

Here are some insights 🧵

2/ The "Working Backwards" playbook

Instead of creating a product then finding customers, Amazon asks "What does the customer need?" and works toward the product.

✅Customer need --> Create product
❌Create product --> Find customer
3/ Write a mock press release

To determine if the customer need makes biz sense, employees write a press release:

• What problem is the new product solving
• Why it's better than existing options

To persuade a customer, the document has to be jargon-free and tell a story.
4/ Press release forces big thinking

You don't write a press release for an incremental improvements.

Creating a product worthy of a press release means really solving a customer problem and going after markets with large TAMs.
5/ Include an FAQ in press release

Addressing every potential customer question can help identify hurdles to getting something to market...and also uncover opportunities.
6/ Why memos over Powerpoint?

Amazon famously has execs write 6-page narrative-driven memos instead of Powerpoint decks.

The practice began in 2004 when Jeff Bezos noticed nothing was being decided after 60-minute long meetings with his inner circle (AKA S-Team).
7/ Memos > Powerpoint #1: More info density

People read faster than people can talk meaning that -- for a 60 minute meeting -- reading a memo before discussing an issue conveys much more information (10x more per one of the book's authors).

Narratives are also more memorable.
8/ Memos > Powerpoint #2: Ideas > Charisma

In Powerpoint presentations, a great presenter can sell a bad idea. Conversely, a poor presenter may be unable to sell a great idea.

In a memo, the idea wins.
9/ Memos > Powerpoint #3: Better analysis

Powerpoint's hierarchical (and sequential) structure is not ideal to address complex issues.

Narrative-driven memos can be multi-causal and provide a 360-degree view on a topic.
10/ Memos > Powerpoint #4: Focusses a meeting

If every meeting participant spends the first 1/3rd of a 60-minute meeting reading, there is a huge transfer of information.

It's a forcing function to get everyone on the same page and makes the remaining 40-minutes high quality.
11/ Memos > Powerpoint #5: Shared understanding

Whether or not one agrees with everything in a memo, focussed reading of a document provides a shared knowledge base with which to begin discussions.

Further, someone can quickly "get up to speed" by reading past memos.
12/ Memos > Powerpoint #6: Decisions need narrative

Powerpoint and Excel are great at communicating data.

However, at the executive level, you are making complex decisions and leading. This requires a mastery of narrative (AKA memo writing) to persuade stakeholders.
13/ Writing is crucial to help a company scale

At 20 employees, Bezos could be in every meeting. At 1k+ employees, he needed a way to “inject his lens of thinking” into the organization.

An archive of writing helps encode the thinking across the company (e.g. Annual letters)
14/ If you enjoy business breakdowns (and dumb memes), def HIT THAT FOLLOW.

For more on the book, check this a16z podcast:
https://t.co/Gz876YZs1b

Here's the book:
https://t.co/qTzLMrCCYw
15/ FYI, if you liked this Amazon thread, you might like this thread about Netflix's culture:
https://t.co/TnEdX81mCo

More from 𝚃𝚛𝚞𝚗𝚐 𝙿𝚑𝚊𝚗 🇨🇦

The Wall Street Bets due diligence on Wendy’s is gold.

The catalysts are:
◻️ The release of a new summer salad
◻️ The @Wendys Twitter account, which has mastered “meta pragmatic roasting” (which is effective with younger people)
◻️ The fact it literally sells chicken tendies


OP:

Here’s a more fundamentals-driven analysis of Wendy’s

https://t.co/A2k19S9M7J


😂😂😂


Further Wendy’s analysis from @CliffordAsness !!

More from Culture

. THREAD 1/x

David Baddiel is getting lots of coverage and feedback on his book which again focuses on so called 'left wing' antisemitism.

I will start by saying that I have seen antisemitic comments made by Labour members and some genuine cases.

However, I have huge concerns.


2/x

Let's look in detail at this article written in April 2019 in the @Guardian - and I will explain the concerns.

The areas highlighted guide you to believe this was all Labour - IT WASN'T.

It also occurred before 2015! Detail follows...

https://t.co/cK59FP83aG


3/x

So as you see the writer of this rather deceitful piece starts with

"THAT CHANGED IN SEPTEMBER 2015" 🙄

This was done to point the timeframe as Corbyn's leadership. Yet the article goes on to describe things that are not even related to Labour, which occurred in 2014.


4/x

So... What in fact the @Guardian writer is discussing here is this case - where a group of Neo-Nazi's spent months inflicting abuse on Jewish MP Luciana Berger

All the detail is in the Court Notes when Bonehill-Paine was sentenced by the judge.

https://t.co/wAyo6Yro5Q


5/x

The Justice sentencing remarks to Neo-Nazi explain the previous cases too. See the date 2014.

Yet the Guardian writer refers to this NON LABOUR case to effectively make her article a lie.

"Star of David" - this was Garron Helm another neo-Nazi..

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