Our eyes move 3-4x per second to process information and we can analyze an image in as little as 13 milliseconds.
A Netflix user will browse the app for 90 seconds and leave if they find nothing.
Thumbnail artwork is actually NFLX's most effective lever to influence a viewer's choice. A user will look at one for only 1.8 seconds, so NFLX spends huge to optimize them.
Here's a breakdown🧵
Our eyes move 3-4x per second to process information and we can analyze an image in as little as 13 milliseconds.
◻️ is "the biggest influencer...to watch content"
◻️ is the focus of 82% of browsing time
A user looks at one for only 1.8 seconds. If they can't find Netflix content in 90 seconds, they'll leave the app.
The process is called aestethic visual analysis (AVA), which starts by pulling all the frames from a video.
For reference: a 1hr episode of "Stranger Things" has 86k frames.
◻️ Saliency
◻️ Frame #
◻️ Brightness / Contrast
◻️ Nudity probability
◻️ Face / skin tone
◻️ Visual (brightness, contrast, color, motion blur)
◻️ Contextual (face detection / shot angle)
◻️ Composition (photography principles like "rule of thirds", symmetry, depth of field)
Winning traits include:
◻️ Expressive faces
◻️ Main characters
◻️ Brightness
For "Unbreakable Kimmy Schmidt", Netflix research showed the bottom right frame as the "winner".
The best thumbnails (green arrow) for each country for the show "Sense8" had attributes most attractive to that specific region.
Netflix says these bad guy thumbnails (green arrow) for "Dragons: Race to the Edge" are the most clicked.
Netflix applied this knowledge for the rollout of "Orange Is The New Black". Season 2 has only one character in the thumbnail (vs. an ensemble for Season 1)
The creative work Netflix received was meant for other mediums like billboards or DVD covers.
Take "Good Will Hunting" as an example:
◻️ Rom-com watchers get the top thumbnail ("a date")
◻️ Comedy fans get the bottom thumbnail (with Robin Williams)
◻️ Uma Thurman fans get the top thumbnail
◻️ John Travolta fans get the bottom thumbnail
Here is a sample of thumbnails for the film "The Short Game" and how each performed:
For a majority caucasian film "Like Father", one Black user was served the right image. Netflix said it makes artwork only on viewing history (not demographics).
Gotta love the Netflix thumbnail algorithm.
— Matthew Ball (OOO) (@ballmatthew) December 7, 2020
Turns out putting the star of Queen's Gambit on the cover of Peaky Binders (she is in 6 of 30 episodes and is a minor character) drives clicks! pic.twitter.com/HxcbmgoEr9
Then again, those are only 3 that I saw out of 1000s of other options.
And Squid Game is about to be NFLX's most popular original series ever, so something's working.
Def follow @TrungTPhan to catch them in your feed.
Here's a one that might tickle your fancy: https://t.co/aq0K6wH5HE
ASML is the most important company you've never heard of.
— Trung Phan \U0001f1e8\U0001f1e6 (@TrungTPhan) August 22, 2021
The $300B+ Dutch firm makes the machines that make semiconductors. Each one costs $150m and access to them are a huge geopolitical flashpoint.
Here's a breakdown \U0001f9f5 pic.twitter.com/pARj3x7Kwo
Vox: https://t.co/9wfes7TVv0
Thumbnail controversy: https://t.co/lbGNEVoBwR
Netflix internal docs are a must read
1: https://t.co/tQVfTMMWb6
2: https://t.co/gbiSHWqTbK
Subscribe here: https://t.co/Xd53bnWzlD
More than:
◻️Apple ($2m)
◻️Alphabet ($1.4m)
◻️Microsoft ($877k)
(Apple obvi crushes profits and FCF, though)
When a startup claims it has \u201cAI\u201d or \u201cML\u201d and then you take a look at the actual tech pic.twitter.com/2acvwXiJpy
— Trung Phan \U0001f1e8\U0001f1e6 (@TrungTPhan) December 27, 2020