1/ Read Bloomberg’s autobiography (from ‘97) this weekend. Covers the first 15 years of Bloomberg LP & and how Mike built such a dominant franchise. Written before “lean startup” and modern software startup nomenclature, but lessons sound like something @chetanp would share...
2/ Bloomberg initially focused on a narrow use case: real time yield curve data for bond traders. Today, Bloomberg covers equity & debt markets around the world, offers financials, news, messaging, alternative data & more. But it started with a simple product & seemingly tiny TAM
3/ They “nailed” product/market fit for this use case because they deeply understood their customers. Not only did Mike Bloomberg and the first four employees all come from the industry, but they also built a tight feedback loop w/ their first "lighthouse" customer, Merrill Lynch
4/ When Bloomberg installed the first 22 terminals at Merrill, they embedded themselves with initial users. They visited daily. They had two users who provided constant feedback, helping to rapidly squash bugs and improve the product.
5/ Bloomberg also offered professional services. In fact, their first $100,000 in revenue was from PS. The consulting work helped pay the bills, but more importantly helped the Bloomberg team map their customers' needs and to build relationships across the organization.