🧵 We're riding shotgun tonight. Here's a little thread on remote leadership with your's truly Ernst Fehr (@econ_uzh), @raffasadun and @Gerhard_Fehr. https://t.co/FcO1CFyRZk

Ernst Fehr is talking about evidence and challenges of work at home arrangements.
Key question: Do we have the technological capacities to work at home? And is it a trend or a sustainable transformation?

Ernst Fehr @econ_uzh #EconomicsForSociety
Will this prevail in the long-run?

Ernst Fehr @econ_uzh #EconomicsForSociety
The problem of sustaining cooperation in the long-run: How do we prevent the deterioration of collaboration?

Ernst Fehr @econ_uzh #EconomicsForSociety
Evidence suggests to focus on a sophisticated trust-based culture where one improves employees' performance via a range of different factors.

Ernst Fehr @econ_uzh #EconomicsForSociety
Why is frequent feedback so important? A trust culture with feedback induces and sustains high levels of cooperation.

Ernst Fehr @econ_uzh #EconomicsForSociety
Here are three key questions you have to ask yourselves as leaders.

Ernst Fehr @econ_uzh #EconomicsForSociety
One more remark: There are fields and industries where productivity gains cannot be realised.

Ernst Fehr @econ_uzh #EconomicsForSociety
Up next, @raffasadun from @HarvardHBS. Initial question: is #WFH hear to stay?
#WFH is not just a change from WHERE we work, but a change in HOW we work.

@raffasadun @HarvardHBS
The real challenges of #WFH turned out to be burnout and meeting fatigue.

@raffasadun @HarvardHBS
#WFH is not a technological problem, but an organisational issue.

@raffasadun @HarvardHBS
Leaders play a critical role in shaping transition towards and effective and sustainable #WFH. Three main areas of reflection:

1. Think systematically
2. Set up a learning process
3. Structured delegation

@raffasadun @HarvardHBS
Last but not least, @Gerhard_Fehr of @FehrAdvice on hybrid leadership and that it's a matter of choice (- and technology sometimes 😄)
The new world of working is full of uncertainty. Leadership, based on experiments, guides the way from uncertainty, to risks, to results.

@Gerhard_Fehr @FehrAdvice
Implement systematic experiments to access the underlying potential. Gathering the data provides the insights safeguarding the way towards the new work environment.

@Gerhard_Fehr @FehrAdvice
#WFH: Give choice to the people to match their preferences with the needs of the company.

@Gerhard_Fehr @FehrAdvice
Key principles: commitment, feedback, transparency, planning. Bring into practices by: daily rituals, weekly task and goal setting, bundle meetings.

@Gerhard_Fehr @FehrAdvice
«Do in the office, what cannot be done virtually»

@Gerhard_Fehr @FehrAdvice
Trust has several aspects. It's a personality issue. Most people are well intentioned. Companies select based on character. They want to have trustworthy people. That 's the whole reason we have incentives.

Ernst Fehr @econ_uzh
Collective feedback is a great trust enhancer.

Ernst Fehr @econ_uzh
You need to constantly invest in culture for it to sustain.

@raffasadun @HarvardHBS
It's a wrap. Thank you!
If you are interested in the behavioral foundations of corporate culture, we recommend our UBS Center Public Paper by Ernst Fehr. Now available in English and German → https://t.co/M1Hz3vuPtN
#EconomicsForSociety

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