12 Lessons from 'Never Split the Difference' every negotiator must learn

A THREAD:

Create Warmth by Using First Names

Your name is possibly the only thing that's yours but is used more by others.

We all love to hear our names, to be acknowledged, to be recognized, to feel at home,

And using first names while conversing is a great way to develop rapport.
Be a Mirror

The person first ought to trust you in order for him to believe you.

And one of the quickest and surest ways of developing trust,

Is mirroring the person's body language and words.

He'd subconsciously lower his guard and feel at ease.
Listen deeply to understand them

Everyone wants to feel understood.
There is no hack for this.

You genuinely have to be interested to understand what the other person's views are.

And for that to happen,

Your mind should be quiet and present at the moment.
Summarize their position back to them

Once you listen to them deeply,

Summarise what they just told you back to them.

It'd demonstrate empathy and the person would know that you actually paid attention.
Don’t Feel Their Pain, Label It

We humans might portray ourselves as all logical and whatnot,

But we are driven by emotions.

So, instead of ignoring or denying their emotions,

You acknowledge them and leverage them.
Keep your emotions in control

There might be instances where you lose your sh*t and go bananas, succumbing to the emotions.

Obviously, that's not gonna end well.

You have to learn to control your emotions to make rational decisions.

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Get them to say NO

Everyone wants to be in control,
And saying NO is one of the best ways to show who's in charge.

Use this to your advantage.

Don't ask, "Can we talk today?"

Ask, "Is today a bad day for a call?"
Prepare for the worst beforehand

Before entering into a negotiation,

List out the worst accusations they could possibly say,

And confront them upfront itself.

Doing this can defuse many negatives before they even come up,

And you'd be in a much stronger position.
Talk slowly, calmly, and clearly

People won't fully comprehend what you say if you speak too fast.

Your voice can make/break the deal.

Make sure you speak slowly,
Preferably like a late-night radio host.

When you keep your tone calm,
It'd make the other party feel calm too.
Ask open-ended questions

Wh-type (+how) questions are called open-ended questions.

These let you say no and disagree with the other person, without sounding like it.

Instead of saying, "The price is too high.",
Say, "How am I supposed to arrange that kind of money?"
Don’t Make Assumptions. Explore

So often, our own confirmation biases get in the way.

We see what we wanna see, and hear what we already assume.

That's a rookie mistake.

Question your own assumptions,

And more importantly,
Question the assumptions of the other party.
Don’t Use “I”

Using 'I' repetitively in your conversations get people's guard up.

It shows that you are more interested in yourself than in them.

Be conscious about it and use it sparingly.
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- Discover your life purpose

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And that's a wrap from my side.

Before you bounce,

Grab your FREE ebook on how to declutter your mind and make the most of it.

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A brief analysis and comparison of the CSS for Twitter's PWA vs Twitter's legacy desktop website. The difference is dramatic and I'll touch on some reasons why.

Legacy site *downloads* ~630 KB CSS per theme and writing direction.

6,769 rules
9,252 selectors
16.7k declarations
3,370 unique declarations
44 media queries
36 unique colors
50 unique background colors
46 unique font sizes
39 unique z-indices

https://t.co/qyl4Bt1i5x


PWA *incrementally generates* ~30 KB CSS that handles all themes and writing directions.

735 rules
740 selectors
757 declarations
730 unique declarations
0 media queries
11 unique colors
32 unique background colors
15 unique font sizes
7 unique z-indices

https://t.co/w7oNG5KUkJ


The legacy site's CSS is what happens when hundreds of people directly write CSS over many years. Specificity wars, redundancy, a house of cards that can't be fixed. The result is extremely inefficient and error-prone styling that punishes users and developers.

The PWA's CSS is generated on-demand by a JS framework that manages styles and outputs "atomic CSS". The framework can enforce strict constraints and perform optimisations, which is why the CSS is so much smaller and safer. Style conflicts and unbounded CSS growth are avoided.
The first ever world map was sketched thousands of years ago by Indian saint
“Ramanujacharya” who simply translated the following verse from Mahabharat and gave the world its real face

In Mahabharat,it is described how 'Maharishi Ved Vyasa' gave away his divine vision to Sanjay


Dhritarashtra's charioteer so that he could describe him the events of the upcoming war.

But, even before questions of war could begin, Dhritarashtra asked him to describe how the world looks like from space.

This is how he described the face of the world:

सुदर्शनं प्रवक्ष्यामि द्वीपं तु कुरुनन्दन। परिमण्डलो महाराज द्वीपोऽसौ चक्रसंस्थितः॥
यथा हि पुरुषः पश्येदादर्शे मुखमात्मनः। एवं सुदर्शनद्वीपो दृश्यते चन्द्रमण्डले॥ द्विरंशे पिप्पलस्तत्र द्विरंशे च शशो महान्।

—वेद व्यास, भीष्म पर्व, महाभारत


Meaning:-

हे कुरुनन्दन ! सुदर्शन नामक यह द्वीप चक्र की भाँति गोलाकार स्थित है, जैसे पुरुष दर्पण में अपना मुख देखता है, उसी प्रकार यह द्वीप चन्द्रमण्डल में दिखायी देता है। इसके दो अंशो मे पीपल और दो अंशो मे विशाल शश (खरगोश) दिखायी देता है।


Meaning: "Just like a man sees his face in the mirror, so does the Earth appears in the Universe. In the first part you see leaves of the Peepal Tree, and in the next part you see a Rabbit."

Based on this shloka, Saint Ramanujacharya sketched out the map, but the world laughed
🌺श्री गरुड़ पुराण - संक्षिप्त वर्णन🌺

हिन्दु धर्म के 18 पुराणों में से एक गरुड़ पुराण का हिन्दु धर्म में बड़ा महत्व है। गरुड़ पुराण में मृत्यु के बाद सद्गती की व्याख्या मिलती है। इस पुराण के अधिष्ठातृ देव भगवान विष्णु हैं, इसलिए ये वैष्णव पुराण है।


गरुड़ पुराण के अनुसार हमारे कर्मों का फल हमें हमारे जीवन-काल में तो मिलता ही है परंतु मृत्यु के बाद भी अच्छे बुरे कार्यों का उनके अनुसार फल मिलता है। इस कारण इस पुराण में निहित ज्ञान को प्राप्त करने के लिए घर के किसी सदस्य की मृत्यु के बाद का समय निर्धारित किया गया है...

..ताकि उस समय हम जीवन-मरण से जुड़े सभी सत्य जान सकें और मृत्यु के कारण बिछडने वाले सदस्य का दुख कम हो सके।
गरुड़ पुराण में विष्णु की भक्ति व अवतारों का विस्तार से उसी प्रकार वर्णन मिलता है जिस प्रकार भगवत पुराण में।आरम्भ में मनु से सृष्टि की उत्पत्ति,ध्रुव चरित्र की कथा मिलती है।


तदुपरांत सुर्य व चंद्र ग्रहों के मंत्र, शिव-पार्वती मंत्र,इन्द्र सम्बंधित मंत्र,सरस्वती मंत्र और नौ शक्तियों के बारे में विस्तार से बताया गया है।
इस पुराण में उन्नीस हज़ार श्लोक बताए जाते हैं और इसे दो भागों में कहा जाता है।
प्रथम भाग में विष्णुभक्ति और पूजा विधियों का उल्लेख है।

मृत्यु के उपरांत गरुड़ पुराण के श्रवण का प्रावधान है ।
पुराण के द्वितीय भाग में 'प्रेतकल्प' का विस्तार से वर्णन और नरकों में जीव के पड़ने का वृत्तांत मिलता है। मरने के बाद मनुष्य की क्या गति होती है, उसका किस प्रकार की योनियों में जन्म होता है, प्रेत योनि से मुक्ति के उपाय...