I spent 2 years looking at 100s of “systems” to help my businesses run better.

I found 7 that are the best at solving the problems every business has.

They have transformed my businesses, career, and life by allowing me to focus 100% on pleasing my customers.

Here they are!

PROCESS/STRATEGY/VISON/ORGANIZATIONAL DESIGN
- EOS/Traction
- Cost: $17.99 for a book.

It is a very practical guide that solves all of these for an SMB.

Think of it as "business by worksheet."

Guides you from a 10-year big vision down to what you're doing each week.
MARKETING
-Storybrand
-Cost: $12.99 book.

What EOS does for its areas, Storybrand does for marketing.

Think of it as "marketing by worksheet."

It uses the same Hero's Journey (think Star Wars) that resonates with everyone.

Then turns that into highly effective marketing.
HIRING TOP TALENT
-Topgrading
-Cost: $14.99 book.

This is the "contrarian's hiring methodology".

It takes all the common, broken ideas in hiring and does the opposite.

You get a process that only high performers get through.

(Caveat: great ideas but some a bit dated.)
PERSONALITY ASSESSMENTS
-Culture Index
-Cost: Thousands/yr (sorry)

Unlike Meyers-Briggs, DISC, etc -- it's scientifically backed.

So you can use it in hiring.

It's also valuable as you try to "meet your employees where they are."

We're all unique special flowers after all :-)
CUSTOMER SATISFACTION MEASUREMENT
-Net Promoter Score
-Cost: $16.57 book

All the customer satisfaction systems are broken.

NPS is just the least broken one.

The good news it's gotten really easy to implement with all of the Saas systems out there.
MANAGEMENT
-First, Break All the Rules is a timeless classic.
-Cost: $18.26 a book

This is the contrarian's guide to being a manager.

Based on studies of productive managers, they developed best practices.

Ex: should a manager spend more time with a-players or the weak ones?

More from All

1. Mini Thread on Conflicts of Interest involving the authors of the Nature Toilet Paper:
https://t.co/VUYbsKGncx
Kristian G. Andersen
Andrew Rambaut
Ian Lipkin
Edward C. Holmes
Robert F. Garry

2. Thanks to @newboxer007 for forwarding the link to the research by an Australian in Taiwan (not on

3. K.Andersen didn't mention "competing interests"
Only Garry listed Zalgen Labs, which we will look at later.
In acknowledgements, Michael Farzan, Wellcome Trust, NIH, ERC & ARC are mentioned.
Author affiliations listed as usual.
Note the 328 Citations!
https://t.co/nmOeohM89Q


4. Kristian Andersen (1)
Andersen worked with USAMRIID & Fort Detrick scientists on research, with Robert Garry, Jens Kuhn & Sina Bavari among


5. Kristian Andersen (2)
Works at Scripps Research Institute, which WAS in serious financial trouble, haemorrhaging 20 million $ a year.
But just when the first virus cases were emerging, they received great news.
They issued a press release dated November 27, 2019:

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हिमालय पर्वत की एक बड़ी पवित्र गुफा थी।उस गुफा के निकट ही गंगा जी बहती थी।एक बार देवर्षि नारद विचरण करते हुए वहां आ पहुंचे।वह परम पवित्र गुफा नारद जी को अत्यंत सुहावनी लगी।वहां का मनोरम प्राकृतिक दृश्य,पर्वत,नदी और वन देख उनके हृदय में श्रीहरि विष्णु की भक्ति अत्यंत बलवती हो उठी।


और देवर्षि नारद वहीं बैठकर तपस्या में लीन हो गए।इन्द्र नारद की तपस्या से घबरा गए।उन्हें हमेशा की तरह अपना सिंहासन व स्वर्ग खोने का डर सताने लगा।इसलिए इन्द्र ने नारद की तपस्या भंग करने के लिए कामदेव को उनके पास भेज दिया।वहां पहुंच कामदेव ने अपनी माया से वसंतऋतु को उत्पन्न कर दिया।


पेड़ और पौधों पर रंग बिरंगे फूल खिल गए और कोयलें कूकने लगी,पक्षी चहकने लगे।शीतल,मंद,सुगंधित और सुहावनी हवा चलने लगी।रंभा आदि अप्सराएं नाचने लगीं ।किन्तु कामदेव की किसी भी माया का नारद पे कोई प्रभाव नहीं पड़ा।तब कामदेव को डर सताने लगा कि कहीं नारद क्रोध में आकर मुझे श्राप न देदें।

जैसे ही नारद ने अपनी आंखें खोली, उसी क्षण कामदेव ने उनसे क्षमा मांगी।नारद मुनि को तनिक भी क्रोध नहीं आया और उन्होने शीघ्र ही कामदेव को क्षमा कर दिया।कामदेव प्रसन्न होकर वहां से चले गए।कामदेव के चले जाने पर देवर्षि के मन में अहंकार आ गया कि मैने कामदेव को हरा दिया।

नारद फिर कैलाश जा पहुंचे और शिवजी को अपनी विजयगाथा सुनाई।शिव समझ गए कि नारद अहंकारी हो गए हैं और अगर ये बात विष्णु जी जान गए तो नारद के लिए अच्छा नहीं होगा।ये सोचकर शिवजी ने नारद को भगवन विष्णु को ये बात बताने के लीए मना किया। परंतु नारद जी को ये बात उचित नहीं लगी।