I spend a lot of time looking in detail at abusive situations where tech plays a starring role: stalkerware, bossware, remote proctoring, etc. But nothing I'd read really prepared me for the tale of @arisevsinc, an abuser without parallel.

https://t.co/olExnSwEcW

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Arise sells itself as a "virtual call center" and boasts of blue-chip clients like Disney, Carnival Cruises, Comcast, Airbnb, Intuit etc. If you've ever called one of these companies, you may have spoken to an Arise worker.

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But that "worker" was not an employee. Arise is a pioneer in worker misclassification, and treats all the people who work for it as "independent contractors." So even though these workers are more tightly supervised and managed than any regular employee, they have no rights.

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You have to pay Arise for the privilege of working for them. Not just buying your own computer, but also paying to be trained in how to pretend to be an employee of Disney or Airbnb and Arise's other customers.

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Execs at these giant corps listen in on your calls while they are in progress or after the fact - and if they detect so much as a squeak from a child, or a noisy neighbor, they can terminate your contract and you lose the money and unpaid labor you spent on training.

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