A thread on my experience and observations of the grocery delivery apps in India.
@Grofers @bigbasket_com @JioMart @flipkart supermart, @amazonIN and DMart Ready.
Live in Pune. So my experience is of this city. User experience may vary according to location.
1/11
1)@Grofers - good app, good delivery timelines, decent prices, limited selection, delivery free above a certain threshold is a negative, point and Grofer cash not very good. Offers on checkout not proper and visible . Limited vegetables.
2/11
Private label selection, prices decent. Overall decent experience.
With advent of others may face stiff competition. Maybe acquired or merged with someone.
3/11
2) @bigbasket_com - good app, good delivery, timelines, decent prices, decent selection, delivery free over a threshold is a negative. Overall decent. Will face stiff competition. Will be acquired by someone.
4/11
3) @JioMart - started poorly. But improving by the day. Each experience better than prev one. First delivery was 4 days, then 2 days, then 1 day. Last delivery on same day. Not intimating delivery schedule is an irritant and needs improvement.
5/11